Privacy Policy

Introduction

At Jobstelo ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Jobstelo, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account, we collect:

• Full name
• Email address
• Password (encrypted)
• Profile information you choose to provide

Documents and Content

To provide our services, we process:

• CVs and resumes you upload
• Job descriptions you provide
• Cover letters and personal statements generated
• Interview responses and recordings (if using voice features)

Usage Data

We automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of visits
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and analyze your documents using AI technology
• Generate personalized cover letters and interview questions
• Improve and personalize your experience
• Communicate with you about updates, support, and promotions
• Process payments and manage subscriptions
• Detect and prevent fraud and security issues
• Comply with legal obligations

AI Processing

Our services use artificial intelligence to analyze documents and generate content. Important points about our AI processing:

• Your documents are processed securely and encrypted in transit
• We do not use your personal documents to train our AI models
• AI-generated content is for your personal use only
• You retain ownership of all documents you upload and content generated

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our services (payment processors, hosting providers, AI service providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data in transit
• Encryption of sensitive data at rest
• Regular security audits and assessments
• Access controls and authentication
• Secure password hashing

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time. After account deletion:

• Personal information is deleted within 30 days
• Uploaded documents are permanently deleted
• Some data may be retained for legal or security purposes

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@jobstelo.com.

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our services
• Improve our services

You can control cookies through your browser settings. Disabling cookies may affect some features of our services.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.